Looking after your burning embers candles

At Burning Embers Candles, we pour love into every handmade soy candle. To make sure you get the most out of them, and for the safest and most beautiful burn, follow our simple candle care tips. These little steps make a big difference in how long your candle lasts and how wonderfully it scents your space.

Frequently asked questions

Here are some of the most common questions we get about looking after your Burning Embers Candles. We want you to enjoy every moment, so we've put together some helpful answers to keep your candles burning beautifully and safely.

What are your top tips for looking after your candles so they burn beautifully and last a long time?

Our top tips for a beautiful and long-lasting burn are trimming the wick to 5-6mm before each use, burning for 2-4 hours to prevent tunnelling, and avoiding drafts. Following these simple steps will ensure you get the best experience from your Burning Embers candle.

How often should folks trim the wick, and why is that important?

You should trim the wick to 5-6mm before each use. This prevents soot and black smoke, makes the vessel get less hot for safety, ensures a slower burn for a longer-lasting candle, and helps to stop tunnelling. It’s a small step that makes a huge difference!

What important safety advice do you have for customers when they're burning their candles?

For your safety, always keep burning candles away from drafts and flammable objects. Never leave a burning candle unattended, and always keep candles out of the reach of children and pets. Your safety is our priority!

Are there any other secrets to getting the most out of a Burning Embers candle?

For the very first burn, make sure the melt pool is about 1/4 to 1/2 inch deep. This sets the stage for all future burns, helping your candle to burn evenly and efficiently right down to the bottom.

Burn brighter, burn longer

With a little care, your Burning Embers Candles will fill your home with beautiful aromas and a warm glow for hours on end. If you have any more questions, don't hesitate to reach out to us at [[email]] or [[phonenumber]].